My Hydrant is leaking what should I do?Updated 7 days ago

We apologize for any inconvenience and will work with you to come up with a solution.

The fastest way to fix a leak is to contact us (800) 458-1749 to speak with an Aquor representative. In the meantime, try checking the below.

Are you dealing with a leak from the connection between your Hydrant and the plumbing?

• Did you apply 3-5 wraps of teflon tape?
• Did you tighten down the adapter piece that connects to the rear valve of your Hydrant?
• If the leak persists please contact us directly.

Are you dealing with a leak when engaging the Hose Connector with the Hydrant?

• If you have a V2 or V2+, the vacuum breaker valve may be causing water to flow out incorrectly.
• Watch this video to see if the vacuum breaker is oriented in the right direction.

Are you getting a leak when the Hydrant is not engaged?

• The internal valve of the Hydrant is not seating correctly, which may be caused by debris or damage to the O-ring. Cycle the Hydrant on/off 5-10 times to see if the leak stops.
• If the Hydrant continues to leak please call us directly.

Our customer service hours are Monday - Friday from 9 AM - 4 PM PST. Give us a call (800) 458-1749, email [email protected], or chat with us below, and we will be happy to assist you.